Company History & Mission
Cascade
Billing Center was created in 1992
by its two owners Patricia Teabo and
Dave Anderson
in Tumwater, WA. Patty and Dave were the only two employees when it began, but
had a lot of help from family members including Patty’s daughter-in-law,
Cindy, who is still employed at Cascade. They signed their first client in
early 1994. We took turns on our only computer and licked stamps to mail claims
and statements. Times were tough in the beginning trying to pay bills, provide
quality service and develop the company.
In the next couple of years,
they added several more computers
(no more having to share!) ,
employees and clients to the point where the garage could not contain their
growth any longer. Cascade moved into a 1400 square foot office that sometimes
had only three people in it. With the complicated atmosphere of insurance
billing, the need for our service was growing. With their attention to detail
and pursuing claim denials, word of mouth was now bringing in most of Cascade's
new clients. They no longer had to make sales calls and were struggling to keep
up with the work.
After three years, Cascade has expanded
twice and moved into a new office space.
They currently
have enough employees
that an office
manager was added
just to manage
them all . Cascade
was getting clients
all over western
Washington and
were now growing
to be one of
the larger billing
services in the
state. By 1998,
they were billing
over $15 million
annually for
our clients.
They continually update and perfect our systems and
procedures to
perform our service
in the most efficient
and cost-effective manner possible.
In 2002 Cascade, again, outgrew our
space and moved into a brand new large office space.
They now have
around 30 employees
and in 2002,
they charged
over $35.8
million for our
clients. Even
with that volume,
they still give
each of our clients
a personal touch.
Cascade has
designed superbills,
patient intake
sheets, and advised
on coding, pricing
and insurance
credentialing.
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