General/Accounts
Receivable
The average office
biller is multitasked and, therefore, distracted by the
daily operations of a office. The employee designated
to do billing is often interrupted by clients, phone
calls and other office duties. It is also very difficult
to stay current with the ever changing rules for
billing with the various insurance companies.
Our staff is fully dedicated to the task of billing
and reimbursement. We focus our resources on sophisticated
software and skilled personnel which can provide more
thorough documentation, accuracy and speed in processing
claims. Our staff is continually educated regarding new
billing procedures, industry guidelines and compliance
issues.
Reduced Costs
With the elimination of an office billing staff, direct
cost savings include: wages, benefits, taxes, insurance,
vacation & sick time, hiring, training, bookkeeping,
long distance calls, office & paper supplies and
postage.
Additional savings would come from elimination or reduction
of computer hardware, software, licensing, upgrades,
technical support, maintenance, downtime and staff training.
Improved A/R Performance
We base most of our rates on a percentage of the collected
receipts. This means we are paid only if you get paid.
This is an obvious performance incentive. This type
of incentive does not exist for an employee earning
a wage. Therefore what reason do they have to pursue
denied, difficult or old claims?
Improved Cash Flow
Faster, more consistent reimbursements keep your practice
more financially stable.
Improved client relations
A multi-tasked office employee can lack patience
and diplomacy when faced with the pressure of a busy
office. Details can be overlooked by the busy and stressed
office employee. We take pride in being able
to address your clients concerns sensitively while
avoiding conflict.
Convenience & Reassurance
A key benefit for providers outsourcing their billing
needs is their increased ability to focus on healthcare
rather than managing their personnel and billing operations.
We provide detailed and summary reports for however
much information you want on your billing and A/R.
We also provide online access to your client accounts.
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