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Client Testimonials

"Washington Center for Pain Medicine has benefited greatly from the high quality of service provided by Cascade Billing Center. Their broad knowledge and expertise in the reimbursement arena, timely notices regarding insurance renewals and regulatory deadlines, friendly and professional customer service directed to my inquiries and their relentless pursuit of accounts receivables have made the business side of my medical practice less onerous and manageable."

Steven R. Tung, M.D.
Washington Center for Pain Medicine

"Customer service is resourceful, sophisticated and educated in new billing procedures, guidelines and compliance. They have mastered this ever-changing business of medical billing. After twenty years of billing done in my practice, never again. Surprisingly, wonderful working relationship."

Kim Carlson
Seattle Cancer Treatment and Wellness Center

"We are extremely happy with our decision to outsource with Cascade. You guys are Winners. All of you have been very prompt and helpful in dealing with issues-- especially the start-up challenges. So far, CBC has out shown the big national BMS billing company by a landslide. Sue and I have been so please so far that we are already recommending to our colleagues that they consider using your services."

Debbie
Northside Physical Therapy
Spokane, WA

"We highly recommend Cascade Billing Center. WE began our relationship two years ago. What a difference from what we previously experienced. Their staff really knows the billing process and get us maximum collections in a timely manner. This is particularly impressive given the maze of billing/collection obstacles present for providers today. They are very accessible and always professional. I particularly appreciate the ability to get account information at any time via the internet. This is a time saver and allows us to stay informed about payments and other account information. We wholeheartedly recommend them and look forward to our continued work together."

Gregory L. Williams, Psy.D.
Evergreen Psychological Associated, PLLC
Olympia, WA

"Several years ago we recognized a need to find a new billing service. The transition to Cascade Billing was complicated by less than optimal data from the former service. Cascade did a magnificent job of getting what they needed and transferring all patient accounts successfully. Since that time I have been impressed with Cascade’s efficiency, unusually high collection ratio, and strong customer service orientation. As a large multidisciplinary mental health practice, we have certain particular billing and patient account concerns that Cascade has mastered and managed at a high level of quality."

Phil Hirsch, Ph.D.
President - PBHN Clinic


 

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